Technical support


Welcome to Precise Biometrics’ Technical Support. Here you can report issues and make improvement suggestions for our hardware products.

Software support is available to registered partners via our Premium Support site

Please note: Support on hardware and software is provided to our partners. If you have not purchased your products directly with Precise Biometrics, please contact the company where your original purchase was placed.

Contact information (Fields with * are required)
Company*
Name* (First Last)
Address
(Street/p.o box
and zip code)
Country*
Customer state (US only)
E-mail*
Phone number
Phone number 2


Hardware
Precise 100 XS
Precise 200 MC
Precise 250 MC
Precise 100 MC BioKeyboard
Precise BioAccess™ 200
Precise BioMatch™ Smart Cards
   
Operating system


 

  

Software
Precise BioMatch™ Demo
   
Support for our Toolkits is available via our Premium Support
Products not listed above are end-of-life and are no longer supported.

 

Problem Severity level    


Do you wish to request a Return Merchandise Authorization (RMA) number?





 
Problem description* (Please describe your problem as detailed as possible for quickest and best support)
  (If you have a screenshot or other file that might be helpful in assisting you, please attach it here)
Document

Website latest updated:
9/8/2010 5:14:32 PM